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Terms and Conditions

These terms and conditions control and protect your use of our website. If you have any queries about them, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

Definitions

'We/Us/Our/Ours' refers to Bouncer Sports, Unit 2, Eversden Court, Cambridge St Ind. Est. Manchester, M7 1AY

Goods' means the products that Bouncer Sports have offered or agreed to supply to the purchaser in accordance with these conditions.

'You' refers to the person whose order for goods has been accepted by us.

 

Use of this Website

This website is owned, controlled or licensed by us. Reproduction of part or all of the contents in any form is prohibited other than with our written permission.

In particular, no part of our website may be distributed or copied for any commercial purpose, or incorporated in any other work or publication, whether in hard copy or electronic or any other form.

No part of our website may be reproduced or transmitted or stored in any other website or other form of electronic retrieval system.

We reserve the right to withdraw our website, any information contained therein, and any goods offered for sale at any time.

If you access our website from outside the UK you are responsible for compliance with local laws where they are applicable.

We will not be liable for any claims, damages and costs, including legal fees, arising out of any misuse of this website by you or any user of your computer equipment, whether authorised by you or not, or any misuse of the website or your Bouncer.

 

Content and Accuracy

Our checking processes are designed to ensure that correct prices are published and the description of the product and its photographic representation is accurate. The colours shown on your monitor may differ to the actual colours of the product due to technical reasons beyond our control. In the interest of product innovation and improvement, manufacturers will occasionally change specifications of products without notice. Therefore, we reserve the right to supply such amended products without notice.

In the interest of keeping prices low, images of cricket bats are often taken of just the best bat within a range to illustrate the graphics and shape of a certain model. Our cricket bats are made from three different grades of willow and therefore the appearance of the natural wood will vary between each bat. The bat supplied will match the product name and description.

 

Price and Payment

The price you pay for goods is as shown on our website at the time of order and includes VAT where applicable. However, orders will only be accepted providing there is no major error in the prices or descriptions shown. We reserve the right to alter prices. Prices ruling on the day of despatch shall apply. Should the price of a product change before we process your order, we will contact you before completing the transaction. Postage and packaging (P&P) charges will always be confirmed before you finalise your order where the delivery address is within the UK mainland. P&P charges to addresses outside the UK mainland (overseas, off shore, highlands addresses) will be quoted/confirmed after you have submitted your order and before we process it.

Payment may be made in pounds Sterling (£) using; Paypal, Cheque remittance, or direct transfer into our Bank Account, (Details upon request).  All UK and EU orders include VAT at the prevailing UK rate.

We reserve the right to review and make changes to the prices listed on our website at any time.

 

Order Cancellation

You may cancel an order providing it is not in our warehouse awaiting despatch, by contacting Us. To do so, you will need the order number and full details of the items to be cancelled. Please cancel your order by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or send the cancellation in writing by post.

We will confirm cancellation as soon as we can.

 

Title

Title of goods will pass to you at the stage when payment methods are used and cleared funds are credited to our account. Under the distance selling regulations you have the legal right to cancel your order up to 7 working days from the day after receipt of the goods.

 

Delivery Dates

All delivery dates quoted are given in good faith. We do not accept any liability which may result from the late delivery of goods.

 

Returns Policy

New Goods: If on receipt you are not completely satisfied, you must return the goods unused and in the original packaging within 7 days for a full refund. A returns form is printed on the back of your invoice for you to complete and return with the goods. We regret that carriage charges are not refundable.

 

Returns

Your satisfaction with our product is guaranteed. If for any reason you are not satisfied with your purchase, just return it within 7 days of receipt of shipment. Any item returned must be in a satisfactory condition. A refund will be applied to your original purchase for the price of the item(s) returned that meet these conditions. Please note that we only accept returns if the goods are returned to us in satisfactory condition, we have the right to reject any defective items. You will be responsible for any charges incurred in returning your purchase and you will also be liable for any services provided to you in connection with your purchase, for example "knocking in" and any delivery costs incurred by us.  Under no circumstances must items be continued to be used when damaged, as you will have been deemed to have accepted the goods in their damaged condition,

For your protection, we recommend that you use a recorded-delivery service.

If you are returning items due to error on our part we will be happy to refund the delivery charges incurred by you in sending the item back to us (up to a maximum of £6.00).

Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.

 

A Note On Damaged/Cracked Bats

A very small percentage of bats sold are liable to crack under the massive stresses which take place when the ball hits the willow. This is why it is very important that you should take care when playing with your bat for the first time, you MUST ensure you have knocked in your bat, especially on the sides and on the bottom. Even if a bat is described as ready-to-play you should take care when using it in its infancy. (It is common for a cricket bat to have many minor cracks in the face.)  We also provide a care sheet with every bat sold to help your process.

Unfortunately  we do receive bats back from customers who have mis-treated their bat, and if the manufacturer recognises this, they will return the bat to the customer untouched.  If a bat is returned to us and  we agree there is a fault with the bat, we will either repair or replace the damaged bat. Returns can take up to 4 weeks to repair or replace. 

If you do feel your bat has cracked or split and that there is a flaw with the willow, please return it to us with a note explaining what happened.  If the bat is over 12 months old, you will have little or no case for replacement.

If you have any queries regarding returning goods please feel free to email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Liability

We confirm that in relation to any goods purchased from our website:

we have the right to sell the goods to you;
the goods will correspond with the description on the website; and
the goods will be of satisfactory quality.

We exclude all other express or implied terms, conditions, warranties, representations or endorsements with regards to any goods.

We accept no liability for any indirect or consequential loss or damage, or for any loss of profit, revenue or business (whether direct or indirect) however caused or whether foreseeable or not, arising from your purchase of goods on our website.

Our total liability to you under any contract for the purchase of goods or otherwise under this Agreement will be limited to the amount paid by you for any goods purchased.

We will not be responsible for any loss or damages incurred by unauthorised use of your payment card on the website. Nor are we responsible for notifying your card issuer or any law enforcement authority in these instances.

The limitations and exclusions in this clause do not affect your statutory rights and only apply to the extent permitted by applicable law. Nothing in this Agreement shall serve to limit our liability for personal injury or death caused by negligence.

 

Entire Agreement

These and other notices elsewhere on our website represent the entire terms and conditions relating to your use of our website to order goods and the supply of goods to you. No additional terms or conditions requested by and communicated in any way by you will form part of the contract whether accepted or not by an employee of ours.

No employee of Bouncer Sports can alter the terms and conditions of this contract whether or not they confirm this to you in any way.

 

Governing Law

This Agreement and any contract for the purchase of goods shall be construed in accordance with and governed by the laws of England and Wales.

 

Trademarks

Bouncer Sports and its logo are trademarks of Bouncer Sports. Any use of these trademarks is prohibited other than with our express written consent.

 

Disclaimer

We give no warranties and make no representations, express or implied, as to the accuracy, quality, validity or completeness of any information contained in our website and accepts no liability for any loss resulting directly or indirectly from the use of or reliance on any such information.

We shall be under no obligation to notify any person of any error on our website.

We shall not be liable to any person for any direct or indirect loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

These terms and conditions do not affect your legal rights.

 

Delivery

Delivery within the UK is only £6.00 per order.
(Excluding the following postal codes, IV,HS, KA, KW, PA, PH, ZE, BT, IM,#TR)
These rates will be confirmed at the checkout stage.
Certain items may attract additional charges, we will contact you before shipping your order if this is the case.

***DELIVERY TO IRELAND(EIRE) IS £16.00 and can be ordered online**

 

When Will I Get My Order?

Most Items we display are in stock. We ship Royal Mail or another reputable carrier.
Delivery times typically vary from 1-7 days from dispatch.
These times may vary during peak periods.

 

International Shipping

*All International Orders are processed by Proforma Invoice (emailed) and Payment is accepted via Bank Transfer (Details Available on Request)
If you wish to process and International order email your enquiry to This e-mail address is being protected from spambots. You need JavaScript enabled to view it providing the following information, and we will get back to you  with a formal quote.

  • A list of the items you require.
  • Your name and address including contact telephone number.
  • The delivery address including post code.
  • We will then quote accordingly including the P&P.
  • Once you accept the quote we will issue appropriate payment details.

For International Orders please allow up to 14 days for delivery, dependent upon destination.

Security

 

Privacy Policy

 

We believe it is important that you are able to shop in complete confidence, in the knowledge that the information you supply to us is kept secure at all times.  We do not pass onto any other third party.

 

Credit card security

Our web sites are protected under the Paypal Payment System, which enables secure communication between the web site and visitors to our site.

 

Errors and Omissions

Bouncer Sports reserve the right to change any prices at any time and reserve the right not to supply in case of any display errors or typing errors.

 

Images

All images represent the actual goods supplied.

 

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